Who Owns Casino Cruise?

The establishment date of Casino Cruise is 2014, and it is currently owned and operated by the Genesis Global Limited Group. Genesis is one of the largest operators in the iGaming industry and controls more than a dozen online gambling sites. This means Casino Cruise has lots of sister sites, such as Spinit, Vegas Hero, Sloty, and Spela. All of these casinos use the same gaming platform and offer almost the same game providers, but they are all based on a different theme. And the theme of Casino Cruise is, which can be guessed from the name, a luxury cruise ship. The platform contains more than 1,300 games in total and focuses on slot machines. Jackpots, for example, are separated into different categories, and the main page of the website contains a list of card and table games too, so it manages to appeal to different tastes. And due to its variety of bonuses, we can say that it is a good online casino for high-rollers: the percentages of the welcome, reload, and cashback bonuses are quite satisfying. In terms of reputation, it does quite well; we have checked a lot of review sites, forums, and member comments. The overall impression was very good, and there were almost no complaints. In this review, we will take a look at the Casino Cruise in our own terms and find out how good it really is. Let’s start with the game collection, shall we?

The Game Collection of Casino Cruise

As we mentioned above, there are more than 1,300 games you can play. They are divided into five categories: Slot machines, table (card) games, roulette options, live casino games, and “other” games such as arcade and platform titles. Each category has its subcategories, too, and it is fairly easy to navigate between them. There is a grey band at the middle of the main page, and all game categories are included on this band. We will start with the slot machines, as they are the most popular games in online casinos.

Slot Machines

The slot machines of Casino Cruise are divided into four subcategories: classic slots, video slots, jackpot slots, and “must fall jackpots”. The first three categories are obvious, so let’s talk about the last one. “Must fall jackpots” are progressive jackpot slot machines that did not make a payout for a long time. In other words, each and every one of these games offers millions of Euros as a grand prize. For example, at the time of this review, the shared prize pool of these jackpots was 49,405,959 EUR. By playing any of these games in this category, you get a chance to win that prize. Note that must fall jackpots category is not a fixed list: any jackpot game that did not make a payout for a long time can enter this section (and leave the section, after someone wins the allocated prize). The betting limits of slot machines start from 0.01 coin and goes as high as 1,000 coins per spin. It all depends on the slot game you picked and how many pay lines it has. However, one thing is for certain: No matter what your budget is, you can find a suitable slot game for you. Slot game images contain a logo of the provider too, so you can easily tell which game belongs to which developer by simply looking at the image. However, you can also sort them according to the providers and names – these are the two filters of the search function. Finding a particular slot machine is quite easy, and you can always use the “most popular” lists if you are looking for something new to play. All slot machines can be launched in demo mode with a virtual balance, click on the “for fun” button to do this. Moreover, you don’t need to be a member; even visitors can try the slot machines in demo mode. Cruise is an audited online casino, so the games are fair, but the RTP rates are not published. So we cannot give you exact RTP percentages – we recommend checking the paytable of each slot machine before starting to play and pick the ones that offer a 95% rate and above.

Live Roulette

If you want to play roulette against a real dealer, you are in luck: Casino Cruise offers multiple live roulette games from different providers. At the time of this review, there were 23 roulette games in total that can be played against a real croupier. Evolution Gaming and Netent Live are the providers of this section, and all variants of roulette are covered: you can play the basic variants (European and American) and exotic variants (such as Lightning Roulette, Immersive Roulette, and Speed Roulette). And if you are from Sweden or Germany, we have good news for you: you can play “Svensk Roulette” and “Deutsches Roulette” against croupiers who speak your language. Our recommendation will be trying Auto Roulette La Partage, also known as “French Roulette”. This variant has the lowest house edge (less than 2%), and it includes betting options that favour the player. And if you are looking for a really different variant, you can try “Double Ball Roulette”, which is played by two balls, as the name implies. Overall, the broadcast quality is quite high, and we did not experience any problems (such as lags and other connection issues). It is possible to find a game at any time of the day, and all the croupiers were professional. Do not forget that you can play roulette variants against the “computer” too – there are more than a dozen regular roulette games. In fact, if you want to make practice, regular roulette games are the only option because they can be played for free. Live roulettes, on the other hand, require real money.

Blackjack

You can play regular and live dealer blackjack games at Casino Cruise, both options are available. Regular blackjack will be your only option for practice, for a reason explained above, and they offer a good variety. Most of the regular blackjack games fall into the “multi-hand” category, and there are a couple of interesting variants, such as Double Exposure Blackjack and Vegas Strip Blackjack Gold. Our recommendation, however, is to play Vegas Single Deck Blackjack. This is the best variant where you can increase your winning odds by simply counting the cards. All other games use multiple decks, so card counting is near impossible, but this variant uses only one, as the name implies. Live blackjack games are richer than the live roulette games because there are 40 different options in total. Most of these are classic blackjack tables, which are represented only with a letter (such as Blackjack A), but there are also some interesting variants here. If you are a high roller, you should take a look at the “Blackjack VIP” tables, as they have increased table limits. But if you are looking for a casual variant, “Blackjack Party Live” will be a good option. This variant uses simplified rules and offers a lot of fun. Evolution Gaming and Netent Live are the providers of live blackjack games.

Poker

In regards to poker, we have good news and not-so-good news. The latter is that if you are looking for classic variants of video poker (such as Jacks or Better, Deuces Wild, etc.), you won’t find them at Casino Cruise. These variants are quite old and simplistic, and it seems the operator decided not to include them in its collection. This is, actually, not that bad while the RTP rates of these games were high enough, they were also quite outdated. You cannot play them with mobile devices, for example, they are that old. The good news is there are lots of modern variants of modern poker you can play, and some of them even contain progressive prize pools. For example, the prize pool of Casino Stud Poker was more than 13,000 EUR at the time of this review. Basically, all variants of stud poker are available in the regular casino games section. This is a good choice because stud poker is one of the best variants, due to its simple rules and high payouts. And if you want to try different variants of poker, you can always visit the live dealer section. There are a couple of Three Card Poker and Hold’em Poker variants in this category, and playing poker against real dealers is truly a different kind of experience. Simply put, if you want to play by yourself (and against the computer) stay at the regular casino games section. This type of games is called “video poker”, and as mentioned above, you get to play stud poker variants. But if you want to play against a real person and with other players like you, you can visit the live casino section and do this – additional poker variants are available in this section too.

Live Casino

As we mentioned above, the game providers of the Casino Cruise live dealer section are Evolution Gaming and Netent Live. At the time of this review, there were 101 games in this category that can be played against real dealers. This is a high and satisfying figure, which means that you will never run out of games to play, and you will find a live casino game any time of the day. In addition to live roulette, live poker, and live blackjack games; you can also play live baccarat. There are also some interesting casual games, such as Football Studio Live, Dragon Tiger Live, Deal Or No Deal Live. Yes, you can even play this game adapted from a famous TV show – the variety of live casino games is amazing. Did we mention you can even play Monopoly Live, too? You can use any device with an internet connection to play Casino Cruise live dealer games. Desktop PC or mobile device – the choice is yours. And if you choose a mobile device, know that even a 3G connection will be enough to play without any lags. In terms of ease-of-use, we prefer the live games of Netent, as their interfaces are more practical. However, Evolution Gaming offers easy to use interfaces too, so you won’t have any problems even if you are a beginner. The live dealer games collection of Casino Cruise is big and more than satisfying: we highly recommend you to try them. But since they can be played only with real money, it may be a good idea to practice on the free versions of these games first at the regular online casino section. Try a strategy on a regular roulette game and see if it works. This way, you can find the best ways to play these games without taking any financial risks, and bring your knowledge to the live dealer section.

Other Games of Casino Cruise

Casino Cruise offers 15 games in this category. As the name suggests, these are not classic gambling titles. In fact, some of them are not related to gambling at all. These are casual games, which you should play for entertainment. Premier Racing, for example, is a virtual horse race betting game. Or, Four by Four, is a variant of Tic-Tac-Toe. You get the idea: Other games of Casino Cruise are not only not for winning big prizes but also for having fun. Bingo and Keno are the only well-known variants that can be found in this category, but they are not the classic versions. Bingo is called “Mayan Bingo” and keno is called “Keno 7”. We liked two games the most:

• “Max Damage”, which is basically an arcade machine;
• “Triangulation”, which is a match-three game.

All games in this category are provided by Microgaming, and you should visit this section from time to time: Playing these games for fun will be like taking a small break. Note that they can also be played for real money too, but we don’t recommend this. The RTP rates of casual games are quite low, and you should play them just for fun.

Casino Cruise Mobile App & Mobile Gambling Compatibility

Unfortunately, there is no native mobile app at Casino Cruise. So you cannot download an APK file or visit the App Store to find an application. However, this does not mean that you cannot play at Casino Cruise with mobile devices. The website has a mobile version, and it automatically launches when you visit the site from a mobile browser. This mobile website supports all the features of the desktop site and offers the same excellent performance. Moreover, you can play more than 500 games with a special interface designed for touch-based controls. We need to explain this a little bit: all games in Casino Cruise can be played on mobile devices. However, only 500+ of them will include a special interface for mobile that makes easy to play. All other games can be played with their current interfaces, which are designed for desktop PCs and may include smaller buttons. If you are using a big-screen device, you won’t even notice this. But if you are using a really small cell phone, some games may not offer the ideal experience. In any case, Casino Cruise is a mobile-friendly website, and there is no need for a separate app: the mobile version of the website is more than enough.

The Software of Casino Cruise and Its Game Providers

Let’s start with the software: it is a modern online casino that uses an HTML5 codebase. It means there is no software/program to download. It is an instant-play casino only, and you can use any browser (desktop or mobile) to visit the site. This is a good thing: Flash-based programs are antiquated, and nobody really uses them anymore. In regards to game providers, you can play the games of the following developers at Casino Cruise: Netent, NYX Interactive, Evolution Gaming, Microgaming, Play’n GO, QuickSpin, Yggdrasil Gaming, Oryx Gaming, and Red Tiger. Overall, there are 1,300+ games to choose from. And as we mentioned above, they can be played on desktop or mobile devices. The majority of the collection consists of slot machines, as can be expected, but there are lots of regular card and table games too. And if you visit the live casino section, you get to play 101 more titles against real dealers. Overall, this is a big collection that can appeal to every taste – a casual player may spend a year at Casino Cruise and still can’t play all the games. If you are looking for the games of a particular provider, makes sure to list the games according to this filter – the search function supports this feature.

Security and Gambling License of Casino Cruise

We have very good news in this regard: Casino Cruise is one of the safest online casinos you can find. This is due to three reasons:

• It is licensed by the United Kingdom Gambling Commission and Malta Gaming Authority. These are the most respected licensing agencies in the world and licenses from both of them are a big plus.
• All of its pages are protected by 128-bit SSL, provided by COMODO. Most online gambling sites put SSL encryption only to their payment page, but this is not the case for Casino Cruise, all pages are secured.
• Casino Cruise is part of the Genesis Safe Play program. This means the integrity of the website is protected against cyber-threats and responsible gambling practices are used. You can limit your deposits, gaming time, losses, and sessions.

According to the terms and conditions, these countries are restricted from joining Casino Cruise: United States of America, France, Spain, Denmark, Hungary, Israel, Portugal, Romania, Turkey, Belgium, Slovenia, Greece, and Slovakia.

How to Reach Customer Support

The website of Casino Cruise can be viewed in English, German, Arabic, Swedish, Suomi, and Norwegian. Same language options are available for customer support too. However, if you prefer the telephone support option, you will mostly find an English-speaking agent. To get support in other languages, we recommend using email. In this regard, these are all the contact methods you can use to reach customer support:

• Phone Number: 00356 27782286
• Email: [email protected]
• Social Media: Facebook, YouTube, Instagram, Twitter

Surprisingly, there was no live chat option at the time of this review. This may be a temporary issue – we remember that Casino Cruise was offering this method 7/24 in the past. There is also a FAQ page where you can find answers to frequently asked questions, so we recommend starting from there.

Payment Methods of Casino Cruise

You can use EUR, USD, and GBP to make deposits and withdrawals at the platform. The list of all supported banking methods (and their limits) can be seen in the tables below.

DEPOSIT METHODS
NAME	FEE	MIN. LIMIT	MAX. LIMIT
Credit Cards	None	10 USD	5,000 USD
Paysafe Card	None	10 USD	300 USD
Skrill & Neteller	None	10 USD	5,000 USD
ECO Payz	None	10 USD	1,000 USD
EntroPay	None	10 USD	5,000 USD

WITHDRAWAL METHODS
NAME	PROCESS TIME	MIN. LIMIT	MAX. LIMIT (*)
Credit Cards	1 – 3 days	10 USD	2,300 USD
Skrill & Neteller	Instant	10 USD	2,300 USD
ECO Payz	Instant	10 USD	2,300 USD
EntroPay	1 – 3 days	10 USD	2,300 USD
Bank Transfer	1 – 3 days	10 USD	2,300 USD

(*) This is the maximum amount per transaction. The overall maximum withdrawal limits are 5,500 USD per week and 22,000 USD per month.

The Website of Casino Cruise

Casino Cruise website uses the colour black predominantly, but it does not have a “depressive” look. On the contrary, due to the clever placement of visuals, it has a refreshing appearance. Luxury is the main theme the website, and you can feel it in the design. The main page contains a list of all bonuses/promotions and popular games. The links you will use the most are placed at the top of every page, so there is no navigation problem. (Links for logging in and joining are located at the top too.) The page loading speeds are fine, and all page elements display correctly. Overall, this is an easy to use, practical, and modern website.

A Good Online Casino for Everybody

Casino Cruise offers something for everybody: casual gamblers can enjoy the large game collection, and high-rollers can take advantage of constant reload bonuses & increased table limits at the live dealer section. The size of the live casino games collection is impressive and can keep you busy for months. To top all of these, Casino Cruise is a safe and secure online platform, which uses the most prestigious licenses in the world. So yes, we highly recommend it to everybody. Create your account today and enjoy online gambling at its finest!